"Goodbye Chase Farm"

About: Chase Farm Hospital

I was discharged by the respiratory consultant for reasons unbeknown to me and my GP, as I am a long term sufferer of various lung issues. My GP referred me to the Royal Free Hospital where I was treated with the utmost respect. The doctor saw me on time (my appointment at Chase Farm was always more than hour late), and immediately knew that I needed tests related to my condition. I am more than happy to not have to go back to Chase Farm.

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Response from Chase Farm Hospital

I am sorry to learn about your concerns regarding your experience of the Respiratory Medicine at Chase Farm Hospital and I offer my sincere apologies for the upset and inconvenience caused. I notice that your response is anonymous and, therefore, should you wish us to investigate your experience further then please do contact our Patient, Advice and Liaison Team (PALS) by email at bcfpals@nhs.net or by telephone on 0208 216 4924. Kind regards The PALS Team

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