"Only one issue"
About: Monklands District General Hospital / Emergency department Monklands District General Hospital Emergency department ML6 0JS
Posted by Airdrie patient (as ),
I attended A+E with my mum who had injured her arm, we were seen in triage by a very present nurse who fully explained the plan and offered analgesia! Although the department was very busy the nurse took time to answer any questions we had and put my mum at ease as she was very anxious!
Although we had a few hours to wait to see the doctor due to the activity of the department, the doctor was very helpful and carried out the treatment swiftly! We were very pleased with the care we received!
The only issue I would raise would be the smell of urine from the toilets, it could be smelt throughout the waiting room! We were in the department over 3hours, and domestic staff did attend to the toilet to change toilet roll but no cleaning was carried out despite the strong smell