"Appalling teatment on maternity unit"

About: Princess Royal University Hospital (Orpington)

My daughter has just experienced the most appalling treatment by maernity services. She required a surgical procedure due to previous complications in pregnancy, was kept waiting 3 days before the procedure was completed and due to the delays spent the best part of 2 days with nothing to eat or drink. She then had problems getting the medication she needed to take home with her to prevent infection - had to chase this up herself and was verbally abused by a member of staff. Disgusting!!!!

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Responses

Response from Princess Royal University Hospital

Can you please suggest to your daughter that she contact our PALS service so that we investigate these issues as what you describe is unacceptable. Our email contact is kch-tr.palskent@nhs.net