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"no treatment"

About: Princess Royal University Hospital (Orpington)

arrived at a&e at 02.30 by ambulance was seen after 15 min by nurse and blood was taken waited for 5 hours and 2 of those hours i was told i was next to be seen and gave up waiting at 7.45 and left the hospital not seen by a doctor. how can you say this is a service it should be called National Health Shambles this is being submitted on my fathers e-mail

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Responses

Response from Princess Royal University Hospital 10 years ago
Princess Royal University Hospital
Submitted on 11/04/2014 at 10:32
Published on nhs.uk on 15/04/2014 at 04:01


We are very sorry to hear about your experience of our Emergency Department and will ensure that your comments are passed onto the staff. If you would like to discuss this further please do contact our Patient Advice and Liaison Service who will be happy to help and assist. You can either email them on kch-tr.PALSkent@nhs.net or phone 01689 863 252.

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