About: Wythenshawe Hospital

I went to the hospital with my friend, the nurse that was booking her in was very rude and disrespectful. She made us both feel uncomfortable and put on the spot, she didn't have very good communication skills and lacked allot of patience. She looked like she couldn't be bothered, bored and properly wanted her shift to end. Yes I understand nurses do allot and I have allot of respect for them. But personally I don't think this nurse should be a nurse. She also spoke very loud and everyone in the waiting area could hear what was wrong with people she was booking in. I think this breaks peoples confidentiality and is not expectable! And from this experience if i ever became ill or one of my family member did I would not choose to come to this hospital.

Story from NHS Choices

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices Website. We would like to offer our apologies for your experience at Wythenshawe Hospital. However, in order to investigate your concerns we would encourage you to contact the Patient Experience Team on 0161 291 5600 or via email at pls@uhsm.nhs.uk or you could speak to Alicia Lucas, Matron for Patient Experience, on 0161 291 2055. Kind regards The Patient Experience Team

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