"disgusted with this Care home!"

About: The Priory Hospital Potters Bar

My mum was a resident at this Care home, firstly my mum had a Brain injury, is unable to say what day of the week it is! My mum didn't get an rehabilitation and her needs were not met, my mum was on drugs that weren't the dosage they should have been and why my mum was in there she wasn't happy and there was no in encouragement of getting better,my mum wasn't getting the physio she needed and now my mum's legs have seized and gone to waist witch is so painfull for her yet it should have got that far, also my mum was sexually abused by another patient and my sister who is next of kin didn't get told for 3 days! and then got told we couldn't do anything about it! Toke me and my sister a good 4 year's to get her out this place and I wouldn't put my pet cat in this Care home!

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Responses

Response from The Priory Hospital Potters Bar

We are sorry to hear that you had a negative experience at the Priory Hospital Potters Bar. As an organisation we are committed to providing the highest quality of care, to make a real and lasting difference for everyone we support. If you would like to raise your concerns directly with us, please contact our team on 020 7605 0923 or davidwatts@priorygroup.com. Please be assured that we take any concerns seriously and always seek to address any issues raised to us.

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