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no root canal treatment despite refferal

Story from nhs.uk

"no root canal treatment despite refferal"

About: Birmingham Dental Hospital

I had a consultation in restorative clinic, no treatment was given despite dentist refferal and my extremaly strong pain . specialist delayed all the tme next appointments I was given finally advice by specialist in hospital to use private dentist who charge for endodontic treatment £ 500-600. Reception is a joke daesnt respond at all only leave the message is the option. shocking experience .

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Responses

Response from Birmingham Dental Hospital 10 years ago
Birmingham Dental Hospital

Submitted on 21/04/2014 at 16:37
Published on nhs.uk on 23/04/2014 at 04:00

I am sorry we have only today (21st April) been notified of your feedback about your experience when visiting Birmingham Dental Hospital which you posted in February. In order to review the circumstances and the advice you were given at the time, please contact the Customer Services Team on 0800 917 2855 with your details. The Customer Services Office is open Monday to Friday, 9am - 5pm, and closed evenings, weekends and Bank Holidays.

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