"Kindness not unnoticed "

About: Bpas (luton)

(as the patient),

A very stressful time made easier due to the very professional and kind nurse, receptionists and doctor who dealt with my care. No question was unanswered or ignored.

I didn't expect to feel as emotional as I did but the staff were reassuring and kind all the way through. One night, a couple of weeks after the procedure (surgical) I experienced pain that worried me. At 2 am I called the helpline who were also very helpful.

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