"The doctor didn't seem to listen to me"
About: Queen Elizabeth Hospital / Accident and emergency Queen Elizabeth Hospital Accident and emergency Birmingham B15 2TH Queen Elizabeth Hospital / Neurosurgery Queen Elizabeth Hospital Neurosurgery B15 2TH
Posted by Mazza1712 (as ),
I visited the A&E department at the QEHB in mid-May.
First impressions great, the triage sister was fantastic and took me straight through to have my obs done. Nursing Auxillary was lovely very friendly and informative, so far so good.
The A&E doctor came to examine me and again was lovely, treated me with dignity and respect and listened to what I had to say. The doctor said she was arranging for MRI scan and would get the neurosurgeons to see me. I was discharged recently from this hospital following a spinal operation and my pain had got worse and I had new symptoms so as advised on discharge I went back.
Now it gets worse. A neurosurgeon doctor came to see me after my MRI scan. I tried explaining what was wrong but they would not listen. They were very abrupt and kept talking over me. They kept asking me to wiggle my toes of which I had already said was a new symptom and couldn't move my foot. They would not listen and started getting angry and shouting "do it, it won't hurt your back". My husband had to step in at this point as I was upset and tell them that if they had listened in the first place they would know I couldn't do it.
In the end they said they had spoken to a consultant who said go home and take painkillers.
I tried again to explain that I had all these same symptoms before my operation and nothing was any better so basically what was the point. They were not interested and said well your discs are removed so that's it.
I have never in my life felt so humiliated and spoken to like this. It was evident that they were not interested in my condition.
I left in agony, after being there for 7 hours, with no help or any answers so today here I am just the same but too scared to go back in case I see the same doctor again.