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"Blood tests"

About: Cannock Chase Hospital

My daughter was asked today by the GP to attend the hospital for blood tests and we were told the dept was open during office hours. I called to check this and was told that the hours were Mon-Fri 9-5. We arrived at 4.20 to be faced with a note stuck on the ticket machine tsaying the dept was closed until Monday! So a complete waste of time.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 9 years ago
Submitted on 30/05/2014 at 16:05
Published on Care Opinion at 16:09


Please accept my sincere apologies for the inconvenience caused on this ocassion.

Kind Regards

Angela Grocott

Head of Patient Experience

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