"Secretary hung up on me"
About: University Dental Hospital University Dental Hospital Manchester M15 6FH
I always have trouble making appointments at the Oral Surgery Department, simply because no-one ever answers the phone. Today, while trying to speak to someone in the department for the nth time, someone picked the phone up and then hung up. I've always found the desk staff to be a fairly dour and unwelcoming lot, in contrast to the medical staff who are helpful and pleasant.