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"not consulted"

About: Chelsea & Westminster Hospital

the midwives and radiographers were all very nice and professional. However, when I saw the consultant I was not asked if I minded having a medical student observe my consultation. The consultant was very patronising and it was not a 'consultation' , as my views were not listened to at all. Left the meeting feeling upset and ignored. I have since changed hosptial and will deliver elsewhere.

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Responses

Response from Chelsea & Westminster Hospital 9 years ago
Chelsea & Westminster Hospital
Submitted on 19/05/2014 at 10:18
Published on nhs.uk on 20/05/2014 at 04:01


Hello, We are sorry to hear that your experience was less than satisfactory. Providing a good patient experience is important to us and if you wish for your concern to be investigated please contact our Patients Advice and Liaison Service. Kind Regards, Patients Advice and Liaison Team

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