"I had an elective c-section at ..."

About: University College Hospital Elizabeth Garrett Anderson Wing

(as the patient),

What I liked

I had an elective c-section at EGA - the doctors, anaesthesists, surgeons, midwives were superb and talked me through every stage of the op, it was a wonderful experience, even though you do not know what time your op will be scheduled at, the doctors and anaesthesists visited me in the morning to say hello, run through any questions, post op to see if any reactions to anaesthetic etc. Prenatal care was incredible though -for all the wrong reasons- I waited hours even when I turned up early for midwife appointments, and the midwives working in the prenatal clinic are not particularly friendly. the reception staff are the rudest I have ever come across anywhere. However, I soon discovered -any problems talk to the head midwife running the prenatal clinic -she is a no nonsense women who can rectify any isues with lazy reception staff (for example one receptionist told me the clinic was closed for a week in may - clearly she was out ofher mind). My experience of the Midwives on the wards is that they are very very stretched (like most other hospitals) but very professional. Like any professional you meet the whole spectrum from good to bad. I would definitely go back here to give birth (even though I am from outisde the borough)yes wards are a little cramped and noisy during visiting hours but the midwives were very strict about visiting hours for anyone apart from your partner - which means they are doing their job, you will appreicate that! I'd also opt to take my midwife appointments at the Royal London Homeopathic Hospital - which I only discovered a few weeks before I gave birth. Essentially this is a teaching hospital and a good one.

What could be improved

Prenatal clinic - it's a zoo, with long waiting times for appointments. Fire the receptionists or improve their English and people skills.

Anything else?

Despite its shortcomings I would definitely opt to give birth their again

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