This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A and e

Story from nhs.uk

"A and e"

About: Grantham & District Hospital

Disgusted . Rang to found out about my daughter today , put me threw to a nurse , couldn't tell me any thing on the phone , didn't even know what the surgeon had said to my daughter , I'm next of kin .

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 9 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 28/05/2014 at 12:42
Published on Care Opinion at 15:02

picture of Sharon Kidd

Dear Anon

Thank for taking the time to leave your feedback. Due to patient confidentiality staff are unable to give details over the phone without the patient's direct consent for information being shared with next of kin.

Perhaps this should have been explained to you by the nurse, and the Sister in A&E will talk to staff about the need to explain this when a next of kin ask questions.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k