"One year on from a double bypass"

Whoever needs an example of how a hospital should be run should look no further than Harefield. From the initial referral to the operation itself and then the after care, this hospital was flawless. Unlike my local A&E, the pride, professionalism and care shown by all the staff screams from the reception to the exit. It was so nice to see people who, obviously very busy, could still manage a smile. That to me speaks volumes. I was put at ease through what was for me quite a frightening time, and my Surgeon quickly calmed any fears I had (and kept me laughing to boot). I had no memory of the Recovery room, but the staff in ICU and Maple Ward were really a class apart in caring for me (and everyone else there). A big thank you to one of the nurses on Maple. I'd love to nominate you for Nurse of the year, if I could. The biggest compliment I can pay the staff is that people looked genuinely shocked when they hear I had this operation as apparenlty I look so well. Keep up the great work, keep smiling, and I hope to visit you all again soon under better circumstances. Maybe help with some fundraising. All the very best, Martin