About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Waited patiently for over three hours with 13 year old who had hurt himself. Nurse eventually arrived after quite some time and said 'Oh, I thought someone had taken you to x-ray'. Following the x-ray the same nurse failed to inform me that the x-ray had shown no damage. I had to ask when I saw her administering a band aid plaster to the wound. Totally unsatisfactory. Communication with parents is crucial.