"Pleased with my care at Monklands A&E"

About: Monklands District General Hospital / Emergency department

(as the patient),

I attended Monklands A&E in early May. I often hear negative stories about this hospital, but I am glad to say I was taken very quickly and the care was 100%. I am a nurse myself so I do know how things should go.

The nurse seeing me made sure I understood what was happening and when. She also gave me clear instructions on what to do in the following two weeks. I just wish I had remembered her name as she deserves praise.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire

picture of Ruth Thompson

Dear Localnurse,

Thank you for taking the time to post your experience of the A&E Dept., at Monklands Hospital on Patient Opinion.

I am delighted that your care and experience was so positive. The A&E team work extremely hard to give patients and their relatives & carers the highest standard of care whilst in the A & E Dept and also assist the patient to make a speedy recovery with aftercare advice.

I will pass on your kind comments to the A&E nurses and wish you a speedy & uncomplicated recovery.

Kind regards

Ruth

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