"Urology Ward - Bay 2"
About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted by Jerry Hatcher
On Sunday just gone I had a Radical Prostatectomy as one of the last robotic patients for this type of surgery in the old Southmead Hospital. The care and service I received up to this point was second to none as was my first day or two on the urology ward after the operation. As is usual on any ward, the day staff were extremely busy leaving very little time for any personal attention to patients however one night time nurse certainly made up for this. She was not only extremely professional she was caring and compassionate with nothing being too much trouble and certainly made my stay more bearable. Unfortunately there is always a downer and that for me is the way discharged patients are kept waiting around simply because the pharmacy seem to take their time in issuing medication to be taken home. I can see no reason why someone told they can go home in the morning is still waiting for their medication 6 hours later even after numerous phone calls from the staff on the ward. I appreciate I am not the only person they had to deal with that day but everyone I spoke to seemed to have the same problem. Hanging around like this just makes people more anxious at a time they could do without added stress. I really believe this sort of situation needs to be addressed as the nursing and care staff can do without this extra hassle too. Another bone of contention is the parking which is currently inadequate for purpose. Day time parking in the week is almost impossible which adds to problem of picking someone up waiting to be discharged but waiting for medication! That said I have to reiterate that other then that, the service I have had since first attending for my biopsy has been excellent.