"Really dreadful staff both nurses and social.team"

About: Great Ormond Street Hospital Central London Site

Experienced worst treatment of my.life ever at the hands of nurses and social wotk team at a very difficult time our child has aggresive cancer no help at all.for family and socisl worker was rude aggresive and nasty . were so short staffed dignity of child not protected put in.room in full.view of patients in.waiting room.and not permitted to draw blinds for childs privacy etc and whe. Chold got upset nurses simply ignored her . Just dont know how people see this hospital as world class at all the consultant is good but rest of the team are sadly lacking in humanity and empathy support for familys non existant with only help offered was three months into chemo commemcing. If you have a choice dont choose GOSH for cancer treatment if you exoect common coutesy or any compassion or patient support

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Response from Great Ormond Street Hospital Central London Site

Thank you for telling us about your experience which causes us concern. We would like to help you. Please contact the Patient advice and Liaison Service (PALS) on 02078297862 or pals@gosh.nhs.uk