"recent A and E visit"

About: New Cross Hospital

Attended A and E yesterday as an Emergency. I was looked after, with great respect and dignity. The staff in this department are very efficient, caring and supportive. I was in bay 6 and the nurse looking after us gave fantastic support to both myself and my daughter. She looked after us until I was taken to C21 for the next stage of my care. My bay was spotless and this gave me reassurance especially after all the 'scary' stories of local hospitals lately. Thank you

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Responses

Response from New Cross Hospital

Thank you very much for posting your comments relating to your recent patient experience in our Emergency Department. I will share your comments with our staff in the Emergency Department. I wish you well with your recovery! Kindest regards Judith Davis Acting Patient Experience Lead

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