"Very Impressed"

About: Castle Hill Hospital

I recently stayed on ward 9 after having Total Hip Replacement. I was so impressed by the care i received, the cleanliness and the general ambience of the ward. All the staff, who at times worked under pressure due to staff shortages, were always willing to help and nothing i asked for was too much trouble, everything delivered with a smile. I would like to thank everyone for making my stay a pleasant one. I have already recommended Castlehill to several people i know who need similar operations. I went on a friends recommendation and certainly wasn`t disappointed.

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. We hope you are improving following your total hip replacement and wish you a speedy recovery. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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