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"Lack of communication and planning"

About: Leicester Royal Infirmary

My Daughter has been at the LRI ward 8 since Thursday lunch time. Had scans blood tests put on a drip woken up during the night for injections. Not been told any information or had any thing to eat. Was told She will be transferred to the Leicester General ward 28 Friday it's now Saturday and She is still at the LRI

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Responses

Response from Leicester Royal Infirmary 9 years ago
Leicester Royal Infirmary
Submitted on 28/04/2014 at 11:10
Published on nhs.uk on 01/05/2014 at 04:02


Dear reviewer, We are very sorry to hear about the lack of communication for you and your daugther whilst on ward 8 at the Royal. We would like the opportunity to look into your concerns further so if you please email communications@uhl-tr.nhs.uk with your daughter's details (full name, DOB, address) and details about what she has been through since her admission/which ward is now on, we will work with the Urology service to review this for you. Kind regards Commmunications Team Leicester's Hospitals

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