"hip operation"

About: University Hospital Aintree

my husband had an hip operation on the 21st march 2014 the ward he was put on which was ward 16 was awful the staff were not interested at all they had care workers on of a night time who didn't really no wat was wrong with the patients on the third day ward was closing and changing into a truma ward so they wanted all the patients of the the ward and sent home didn't really matter if the patient was ready to go home, when left the ward he got given crutches which he had only took a few steps with so he found it a struggle getting to the car by him self he was not given no help. He was told he would see consultant in clinic 2 weeks later and we are now three weeks and they have not sent appointment and we have phoned twice i think the hospital is a disgrace and wouldn't recommend any one to go and have treatment there

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Response from University Hospital Aintree

We're very sorry to hear about your husband's experience at our hospital. If you wish to take this further, our Customer Service team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 3287/2400 or by writing to: Customer Services department Aintree University Hospital NHS Foundation Trust Lower Lane Liverpool L9 7AL Thank you.

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