"Eye Ward Praise."

About: Royal Bournemouth General Hospital

I would Like to write a posative review if my treatment By the doctors and all the Nurses and staff of the eye ward . The Docotrs were excellent at keeping me informed at all stages the proceedures to be undertaken and risks involved in repairing my torn detached retina . The nursing staff also informed me at all times what they were doing, were available at answer any questions or undertake any task in a cheerful pleasant manner nothing was to much trouble . I have had 3 surgerys in the past 10 weeks and have been impressed with the hospital including outpatients department . I was delt with in an efficient pleasant manner at all times . The staff in the ward and the Doctors work to high standards and are a credit to the Royal Bournemouth United Hospital with grateful thanks and respect C.b.Clarke

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Responses

Response from Royal Bournemouth General Hospital

Dear Chris Clarke I am delighted to hear that you had such a positive experience during your recent eye surgery treatment and thank you for taking the time to provide us with your feedback. We welcome all the feedback we receive both positive and negative as we use this to inform and improve the services we provide. It is most encouraging to know that you have found our staff to be informative, friendly and effiecient. I will make sure department staff are made aware of your kind words. Regards Sue Mellor Head of Patient Experience

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