"My mum's care and after care "

My Mum was admitted to Crosshouse hospital after having a stroke.

My mum and the rest of the family feel that the care she received was second to none, from the Consultant ( Dr Copeland) to Nursing Assistants. She also received excellent care from the multidisciplinary teams I. e. the occupational and physiotherapists. The high standard of care extended from the ward (4D) to other departments I. e. Ophthalmology and Radiology.

The family were informed of her treatment and progress every step of the way, by friendly and caring staff. It made what was a very difficult and emotional time a little easier to cope with.

She made a full recovery, and we are all very grateful to the staff for their kindness, compassion and excellent care. I myself am a nurse in the NHS and feel that people are quick to complain about services provided, but very few praise the good work carried out.

Thank you once again Crosshouse, from a very grateful family. Keep up the great work.