"outstanding care"

About: Darent Valley Hospital

I went to a and e in extreme agony I was triaged in 10 minutes then seen by the surgeon in under 20 minutes the a and e nurses were brilliant especially a male triage nurse working this am I witnessed him save someone's life getting her into resus immediately, whilst I was beig dealt with in a and e my privacy and dignity was met at all times all nurses and hca asking if my pain was being managed and did I need anything an hour later I was on a surical assessment unit again all nurses extremly professional and personal, evan down to theatre I was on my own and everyone made sure I was comfortable understood what was happening took the time to ask me about me! I felt so much at ease ... all I ever hear is bad stuff but I believe this is just people acting in habit the care I recieved was amazing well done to everyone who looked after me today ....

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darent Valley Hospital

Dear Louise Thank you for the fabulous review, it is always wonderful to hear when everything we strive for is achieved and appreciated. Wishing you a speedy recovery. Kind regards The Communication Team Darent Valley Hospital

  • {{helpful}} of {{total()}} people think this response is helpful