"Breast screening service - well done!"

About: Raigmore Hospital / North of Scotland Breast Screening Centre

(as the patient),

Just wanted to say how wonderful the service provided by Raigmore breast screening centre is. It truly is something to be very proud of.

I saw my G. P with a breast lump and was referred to the unit. I arrived at the unit at 9am by 10. 15am I had seen two consultants, had a mammogram and ultrasound scan before I was given the all clear. The staff were fantastic and I honestly don't think you could ask for better!

It's very easy to post negative experiences but hugely important to post positive ones.

Well done

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

picture of Maimie Thompson

I am really sorry to hear you have had the worry of finding a lump on your breast. But very pleased to know you have got the all clear and happy with the service you got. What a relief.

Here at NHS Highland we are delighted to get feed back. We share all our responses with colleagues. Sometimes that means tough conversations but more often it's about sharing a positive experience and ways we can improve. You matter and so it matters to us how you feel.

Thanks for the feed back

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Response from Linda Kirkland, Interim Director of Operations, Raigmore Hospital, NHS Highland

Hi jack01 what a worry for you! But I am so glad the team were able to see you and give you the result you wanted! We have an excellent team but it is great to hear it it from our patients. Wishing you all the best and thanks for taking the time to feedback

Kind regards

Linda

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