"appointment over 2hours behind"

About: Burnley General Hospital

well had a appointment and they were running 2hours late that meant i would have been there till 7oclock not good enough, shocking if i had been late i probably would not be seen anyway had to leave at 5.30 not seen the doctor wait for another appointment

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Responses

Response from Burnley General Hospital

Thank you for sharing your feedback with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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