"Operation in North Downs"

I recently had a replacement shoulder operation in North Downs, staying for 3 nights. The care I received from start to finish was excellent and I cannot speak too highly of all the staff I encountered. Everying was explained to me, all my questions answered and I felt reassured at all times. Pain relief and after care were wonderful and, as handling cutlery was difficult with one hand, I was given help with eating and drinking and at no time did I feel that this was a nuisance to the staff. I would recommend anyone to choose North Downs under the system of "Choose and Book" on the NHS and can only say how fortunate I feel to have had this choice.

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Responses

Response from North Downs Hospital

Thank you for your feedback in relation to your recent treatment at North Downs. I am glad that you had a good experience with us and we made your stay as comfortable as possible.

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