"Audiology repair"

About: Pontefract General Infirmary

I had an 8.45 am appointment Monday 12th May. The female member of staff that dealt with the repair was abrupt, aggressive and showed no compassion when I discussed my individual hearing issues. I came home and cried. I have been hearing impaired for 20 years and have never received such cold service.

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Responses

Response from Pontefract General Infirmary

We are sorry that thisr expoerience was so poor and would be pleased to investigate if the patient would like to contact us directly.

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