"NO WIFI"

About: Russells Hall Hospital

Hello my name is Peter Hughes I had 6 day stay with you not so long back and could not believe no WIFI. I'm in construction spring is rush time for us,This illness hit me like a hammer and no time to react to work. A lot was riding on me others would suffer to much to pull back . After 3 days thing were getting better but had to stay in on a drip for 3 days and all this time no food. If you hade WIFI a lot of my stress could have been avoided. I cannot be speaking on my own on this one WIFI pays for its self . After 6 day doc says one more day of med's on I have to go and left the hospital just in time to save the job. I'm on the mend now but have to come back of an op soon . The reason I needed e/mail was to orders and corespondents to work to much was at stake and the stress of being in hospital was to much lac of food lac of sleep not good and in my mined was work and the prospect and the outcome of it all. I hop some one can relate to this and maybe just maybe you will see were I'm coming from WIFI pays for its self. Your hopefully Peter Hughes .

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Responses

Response from Alice Ford, Communications and Staff Engagement Officer, Communications and Patient Experience, The Dudley Group NHS Foundation Trust We are preparing to make a change

Thank you, Peter, for letting us know how we could have made your hospital experience better. We are sorry that the lack of Wi-Fi availability meant that you were unable to keep up with your work and that this caused you stress. You will be pleased to know that we are currently looking into the introduction of Wi-Fi at Russells Hall Hospital for patients and visitors. We have passed your feedback on to the Trust’s IT Department.

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