"Getting an appointment"
About: Bognor Regis War Memorial Hospital Bognor Regis War Memorial Hospital PO22 9PP
Posted by Anonymous
I would like to express my disgust at the way i am being treated by the NHS. I have had a problem with my shoulder for many months. I went to my doctor in January who referred me to the West Sussex MATT. Disappointingly I had to wait 2 months for an appointment but accepted that and saw them on 27th March. The consultation lasted about 15 minutes and concluded that I needed a CT scan which the doctor had already indicated. A made a follow up appointment with her on 23rd May - again I was disappointed that it would be a 2 month wait but had to accept it. In the meantime I also expected to receive notification of an appointment for a scan. I have heard nothing. I phoned a couple of times to be told I would receive a letter for me to make an appointment - note not an appointment but a letter to make one. Over 6 weeks have gone by and I have still heard nothing. My appointment with them to review the scan results is now just over a week away and I will no doubt have to cancel it as I will not have had a scan. This is disgusting treatment. My wife is dying of terminal cancer and has many appointments in London so I cannot guarantee that the appointment I do eventually receive will be suitable as I have to accompany her and her needs are greater than mine. That will introduce further delays. How can you run a system where you have to wait over 6 weeks just to arrange an appointment. Given that you have a diary, an appointment could have been made for me back on the date of my last visit on 27th March - even if it was 8 weeks away. There is no excuse not to be able to give a date for an appointment. I have never heard of anywhere else where you wait to queue to get an appointment. I am documenting all of this together with any replies I receive so that I can make an official complaint later on. I will certainly inform the press and my MP too. The NHS needs to start treating people fairly and like human beings.