"daughter broke her shoulder they refused to xray..."

About: Bodmin Community Hospital

Took daughter to minor injuries last wednesday nurse said it seemed fine so we left (no sling or anything) Returned friday morning seen another nurse who refussed to xray it as my daughter was shy and couldnt answer her questions properly so she sent us home (bank hol weekend) assuming it was not broken with a sling and told to return again tues if no better so we returned the tues to finalky get it xrayed and confirmed she had broken her clavicle! I find it disgusting she was refused an xray for so long

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Response from Bodmin Community Hospital

The MIU Team work within strict protocols and are unable to X-Ray anyone without fulfilling a diagnostic criteria. We are sorry that this has been your experience. This is not what we intend for any of our users. Please contact our PALS Department on 0300 330 1444, if you wish to have this investigated or make a formal complaint.

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