"Must try harder"

About: Royal Stoke University Hospital

Allow approximately an hour prior to your appointment time to ensure finding a parking space if you are a visitor or patient to this hospital, however if your lucky enough to know someone with a staff parking permit, parking will not be an issue as their car parks are half empty. I recommend this hospital to any patient willing to wait for a rushed consultation with your doctor after having to wait for 2 hours after your allocated appointment time. On the plus side the phlebotomy clinic appear to be very efficient and most of the staff are polite and

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Response from Trust HQ

Dear Dissatisfied Thank you for taking the time to give your feedback. May we suggest you contact the hospital's PALS (Patient Advice and Liaison Service) if you require further help or advice relating to any of the matters you have raised, or if you wish us to investigate these issues for you. Communications team University Hospital of North Staffordshire

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