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"my knee replacement surgery"

About: Medway Maritime Hospital

i was admitted to pocu ward on sunday the 4 th may at 7 30 am.see by consultant and aneasthites by 9 am.went down to theatre at 3 30.had my emula cream applied before going to theatre.catheter to be inserted while in theatre as this had all been arranged before hand.come up from recovery at 7 30 and back up to pembroke ward.staff nice and caring.didnt go much on the lights being left on till midnight each night i was there.but my main complaint is the food on the ward.it was horrible not very warm and tastes awlfull.i hardly ate anything at all.it was only breakfast that was any good.why serve up horrible tasteless food.i had to reley on my partner to bring me up yoghurts and fruit otherwise i would have been very hungry.cant fault the staff and consultants regesters and physios.its the food that is horrible.thank you to all on pembroke ward .keep up the good work

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Response from Medway Maritime Hospital 9 years ago
Medway Maritime Hospital
Submitted on 13/05/2014 at 15:12
Published on nhs.uk on 14/05/2014 at 04:00


Thank you for your feedback about your recent stay at the hospital. I am pleased to hear you found staff nice and caring and take on board your point about lighting, although sometimes, this is unavoidable. I am sorry to hear that the food did not meet your expectations. We have undertaken some work on improving hospital food, both quality and choice, and will be continuing that work to ensure that we can try to meet all patients requirements. Thank you for your kind comments about Pembroke Ward, the staff will be really pleased with your comments. We hope you are doing well. Glyn Scott Nutrition Nurse Specialist glyn.scott@medway.nhs.uk

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