"Melanie's Ward is fantastic"

About: John Radcliffe Hospital

I have just been discharged from Melanie's Ward earlier today, and I want to really say a massive thank you to everyone who helped me. Although I was only in for two nights, I felt totally safe and happy in Melanie's ward. My sister had been staying in the neighbouring ward a few years ago, so staying in this ward has brought back some old memories, but it reminded me how nice everything was. The nurses who looked after me were very nice and always welcoming. The doctors who looked after me were very considerate and nice too. It made my whole hospital experience seem very easy and was all-in-all a nice stay. Obviously, I don't want to be in a situation where I need to stay here again, but if I do then it is nice to know everyone there is very nice and I know I am in safe hands. It's hard for me to say more, but although it was a short stay, I want to say a massive thank you to everyone, especially to the nurses and doctors who looked after me. I have been here two times (a few years ago for my sister and just now for myself) and I can honestly say that this hospital is second-to-none when it comes to looking after patients.

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Response from John Radcliffe Hospital

Thank you very much for your feedback on your stay with us. I am glad that your visit went smoothly, and that you felt at ease. It has been an absolute pleasure to share your thanks with the doctors and nurses who made you feel safe and comfortable. I hope you are recovering well. Should you wish to contact the Trust directly with any further comments or concerns please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01865 221473 or at palsjr@ouh.nhs.uk and a PALS Officer will be happy to help.

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