"Perfect midwife!"

About: Colchester General Hospital

Until last night I unfortunately was very 'anti-maternity' at Colchester hospital. After delivering my daughter at Clacton maternity unit almost 4 years ago but sadly having complications after and being taken up to Colchester, I couldn't wait to leave and get back to Clacton! The work load is far too large for the amount of midwives/doctors, I felt like I was on a conveyer belt and they couldn't wait to get rid of me. I am now 28 weeks into my second pregnancy and my main concern is the closure of Clacton & Harwich maternity units and the likelihood of having to deliver at Colchester. After a minor complication yesterday I was taken to Colchester for care. There care I received was faultless. I had the most fantastic midwife who made me feel at ease, always involved & informed and very reassured during my time on the ward and when I went home. There was a short wait to an emergency with another patient whilst I was waiting for the doctor. Despite the ward being very busy with deliveries and cases much more severe than mine this midwife kept me informed the whole time. The care I then recieved from the doctor was also fantastic, I unfortunately didn't get his name. But between him and most definitely the midwife they have changed my view. If I was lucky enough to have a midwife like her I would happily deliver my baby at Colchester. Unfortunately I would still be concerned with guarantee of being placed on the Juno suite with a midwife like her. A lot of reviews only highlight the faults I'd like to highlight the slow change I have seen at Colchester, and say a huge thanks to the midwife, it's staff like you who should be fully commended.

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Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards The Care Quality Commission (CQC) want to know what people think about our services - good or bad. http://www.cqc.org.uk/public/get-involved/share-your-experience Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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