"Top marks for St Mary's"

About: St Mary's Hospital

My mother was admitted with a stroke back in February and spent 7 weeks on the Stroke Unit. I can't praise enough the patience and dedication of all the staff who were caring and compassionate but firm and encouraging too. The Community Stroke Team are marvellous too and dedicated and well trained. The organisation and communication to enable my mother to go home was amazing. Sadly my mum was readmitted to a medical ward and never recovered. She spent time on several wards and was treated with compassion and dignity through out her stay. I spent long periods in the hospital as she approached the end of her life and I watched and listened a lot. All staff behaved towards patients in this manner and I was very impressed with the help some patients received with feeding and drinking from both staff and volunteers.. Everyone was friendly and helpful. Well done St Mary's - compared with some mainland hospitals you are way out in front in my opinion.

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Responses

Response from St Mary's Hospital

Thank you for taking the time to post this valuable feedback and please accept my sincere condolences on the loss of your mother. The Trust vision is Quality Care for Every one, Every time, and from your comments it would appear that the teams looking after your mother truly fulfilled this. Please be assured your comments have been shared with the relevant teams, whom I am sure will be pleased to recieve this positive feedback.

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