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"My grandsons care with no crutches"

About: Tameside General Hospital / Trauma and orthopaedics

(as a relative),

About 8 weeks ago my grandson was knocked down and broke his ankle very badly and needed a operation to reset it. The hospital kept him in 3 or 4 days. Upon leaving the hospital, his mum asked for some crutches and they said no even though he could not put his foot down on the floor and the plaster was from his ankle to above his knee. I had to borrow a wheelchair to get him home and he was in great pain.

My next door neighbour's son who is the same age as my grandson sprained his ankle and they gave him crutches. Please don't tell me a sprain is worse than a break which was as bad as my grandson's was. I really don't understand how they could not give him crutches. After 8 weeks they have just put it in plaster again. I do appreciate all the good work you all do but sometimes the way you work is unbelievable.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 14/05/2014 at 16:34
Published on Care Opinion at 16:58


It is difficult to comment on an individual situation without having the specific details. The usual supply of aids is through the physiotherapy department.

I have asked the manager to share with you how the services should work.

The physiotherapy department provide a 7 day service to the orthopaedic areas in the Trust and this would include the Paediatric unit. Physiotherapists will assess and provide walking aids where clinically appropriate and applicable for the patient’s needs. The Physiotherapy Department has stock of walking equipment and this includes elbow crutches and zimmer frames for both adults and children. The Physiotherapy Department service is accessed via referral from the clinical area either by telephone or bleep. I apologise that this is a general overview rather than specific to your grandson. If you require a more detailed explanation please contact the hospital.

Kind regards,

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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