"Bad experience on behalf of a friend"

About: Lister Hospital

My friend was admitted to this hospital and received poor care. She was left waiting for hours for pain relief, was not consulted properly by staff about her treatment, had a canula ripped out of her hand, and clearly had an allergic reaction to something she was taking but the doctors/nurses did nothing about it and her hands swelled and became blistered. She was treated very badly and is still ill.

Story from NHS Choices

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Response from Lister Hospital

We're really concerned to read this account of your friend's experience of her care whilst at the Lister recently. We would like to follow this up if we can and if your friend would like us to do that, please can you encourage her to contact us at generalenquiries.enh-tr@nhs.net.

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