"Fantastic, hardworking, and wonderful."

About: Colchester General Hospital

I was admitted to CGH for kidney stones, and I have to say that the staff and treatment I received were nothing less than perfect. Not only were the staff very friendly and superbly efficient in their duties, but went the extra mile to help me in any topic/request that was asked/made of them. Their outstanding work ethic was incredible; whether it was the early shift nurse workers, through to the middle day shifts, or the late nighters, the staff were always on hand and willing to help. It was a real pleasure to watch how people can be so caring and sympathetic to ones cause. A friendly atmosphere hung consistently in the air as these busy bees refused to balk at the overwhelming workloads that their jobs required. It got to the point that I didn't want to go home, such was the incredible love and care I received (all nurses who treated me, you know who you are - thank you, I adore you all!). The loving vibes even extended to the patients and their relatives on my ward as all mixed and chatted together as though they had each other years! All in all, a fabulous experience that helped me ease my pains and send me on my way.

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Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards The Care Quality Commission (CQC) want to know what people think about our services - good or bad. http://www.cqc.org.uk/public/get-involved/share-your-experience Could you also email the Colchester Gazette and ask them to publish a letter? Email is: gazette.letters@nqe.com Lastly, we ask people like you who support our hospital to show that support by becoming a member. Sign up here: http://bit.ly/1c0LPjY You’ll get our Mainstream magazine four times a year for free! And don’t forget, you could follow us on Twitter or “Like” us on our Facebook Pages. Many thanks

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