"Outpatients waiting time"
Posted by Anonymous
I attended an outpatient appointment last Wednesday. My appointment was at 11.15am, when I arrived I was told there was a half hour wait, however it was nearly 12.45 when I saw the consultant. The staff on reception didn't give me or the other patients waiting any explanation, however the nurse who called me through for my appointment was very apologetic. Having to wait an hour and a half to see the doctor in unacceptable, especially when I had to take time off work to attend my appointment. I really hope this won't happen again when I go for my follow up appointment.