"The nurse was very respectful to the service user"

About: Community Health Services / Phlebotomy

(as a carer),

The nurse (Linda) came to our day centre to take a blood sample from a service user.

I accompanied the individual and the nurse was very respectful to the service user.

She talked to her and kept her calm and was very efficient.

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Responses

Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Hello thank you for taking the time to post such positive comments. I will ensure that the posting is forwarded to the relevant team.

Kind regards

Katherine Earlam - PALS officer

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Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Thank you for taking the time to provide us with feedback following your visit to the Walk in Centre. We aim to provide an accessible, effective service and comments from our service users allow us to monitor and review the care that we provide. I will ensure that the team see your posting.

Louise Johnstone - Business Manager

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