"The paramedics came within minutes"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I called the 999 emergency services for medical help as I had pins and needles all down my left arm. I was very concerned about this as I had a stroke 2 years ago.

The paramedics came within minutes and I cannot speak highly enough about the care they gave. They were so caring, didn’t rush me and really looked after me. I cannot fault the service, it was really wonderful.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Plaid570

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to be able to share your kind comments with the members of staff who came to your aid. Could you please contact me, at your convenience, at laura.martin@swast.nhs.uk with the date and address that the ambulance attended so that I may be able to identify the individuals involved?

Thank you again for taking the time to provide feedback on our service.

Kind regards

Laura

  • {{helpful}} of {{total()}} people think this response is helpful