"Thank you for the service and attention"

About: Community Health Services / Phlebotomy

(as the patient),

From the reservation team at St Helens, to the reception staff and especially the nurses in particular, ‘Sam’ (Samantha) the most regular dressing clinic and “Doppler test” nurse at Newton-Lew Clinic.

“All” most courteous, friendly, helpful, and professional.

Thank you for the service and attention.

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Responses

Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Thank you for taking the time to post the positive comments on the phlebotomy service. I will ensure that the posting is forwarded to the team.

Kind regards

Katherine Earlam - PALS officer

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Response from Katherine Earlam, PALS Officer, 5 Boroughs Partnership NHS Trust

Thank you for taking the time to provide us with feedback following your visit to the Walk in Centre. We aim to provide an accessible, effective service and comments from our service users allow us to monitor and review the care that we provide. I will ensure that the team see your posting.

Louise Johnston - Business Manager

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