"Botox injectios"

About: Colchester General Hospital

On the 9th April 2014 I underwent botox injections to treat an overactive bladder. I was told that I may have to self catheterize 4-6 times a day. After the procedure my urge to urinate became even more frequent and I developed a urinary tract infection. A week later the botox became effective and I was unable to pass urine, however the urge to urinate became stronger, leading to me self catheterizing hourly or more. I tried to contact the ward but was referred to my own GP, who prescribed the wrong anti biotic for my infection. Distressed I presented at Emergency, who gave the correct antibiotics and fitted me with an internal catheter. a district nurse removed the catheter but I became distressed within a short time and so replaced the catheter My GP has referred me back to the hospital however the appointment I have been given is not until the19th June. I am in the process of trying to bring the date forward, but having a lot of trouble contacting the hospital

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Responses

Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on Urology at RDEE4-Colchester General Hospital at 06/05/2014 11:11:40”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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