"Needles - sharps on a&e consultant room"

About: Worthing Hospital

My friend had to go to a&e a few months back with chest pains, the staff we're really friendly but when we got into our consultant room, I noticed two needles on the floor. I became very faint and sick feeling, but the doctor was more concerned about my friend, and decided to just ignore me in the same room. I pointed out and told the doctor their is needles on the floor which he replied with "our sharp box is taking away until 6am". I then felt very insecure knowing they just leave them underneath the desk on the floor until the sharps box returned. my friend was fine, thankfully and they dealt with her in a professional calm manner. I do believe the needles should have been removed from the room when I prompted & told them I felt sick and came over funny because of them their. I also took two pictures which I emailed across to make this complaint formal.. Guess what, I've had no response as of yet.

Story from NHS Choices

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Response from Worthing Hospital

Thank you for taking the time to leave your feedback. Whilst we are pleased that your friend experienced professional and kind care we are concerned to hear your feedback regarding the needles. We are very sorry that you have not heard a response regarding your photographs. The matron for the department has been given a copy of your posting so that they can investigate. We take the safety of our patients very seriously and are concerned to hear needles being left as you described. If you would like to talk to us further about your experience please do not hesitate to contact us directly. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 or emailing us at PALSWorthing@wsht.nhs.uk

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