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About: Northampton General Hospital (Acute)

While staying at Billing Aquadrome my daughter broke her wrist. We visited the hospital in a Sunday morning, so it was very easy to park and the charges were ok, £2.70 for up to 3 hours. Not having a clue where to go, lots of friendly staff pointed us in the right direction. We were able to book in quickly in A&E (although it was a bit difficult to hear the lady behind the screen). The triage nurse seemed very busy. I think it would have made her life easier if she had a tannoy, as she kept having to go back into her room to check she was calling the right person and it was hard to hear her. We were called through quickly by a nurse practitioner, who was lovely with my daughter and sent her for an x-ray. Again we were seen promptly. Back in A&E, the nurse put the cast on and we were allowed to leave, complete with a copy of the notes and X-rays for our local hospital. I was very impressed by the staff and by the modern, clean hospital.

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Responses

Response from Northampton General Hospital (Acute) 9 years ago
Northampton General Hospital (Acute)
Submitted on 06/05/2014 at 11:25
Published on nhs.uk on 07/05/2014 at 04:00


Thank you for taking the time to let us know you were pleased with the service, and also for your suggestion which we'll certainly look into. Best wishes for a speedy recovery to your daughter from all of us at NGH.

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