"Gall bladder removal"

About: North Devon District Hospital

Having been admitted to NDDH on 3 occasions for gall stones in april 2014 eventually I had open surgery to remove my gall bladder I have to say everone involved in my care was fantastic. From the tea lady to the surgeons Especially all the staff on fortescue who were brill. Nothing was too much trouble. A great big thank you to you all. I am on the mend now, albeit very sore. Thank you all very much

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Response from Jayne Kruszewski, Customer Relations Manager, Northern Devon Healthcare NHS Trust

Dear Mr Money

I was very pleased to read your comments: its always good to learn that every aspect of a patients pathway has gone well during their treatment. I note your specific comments regarding your care on Fortescue ward, and I have forwarded your feedback to the ward manager, who will share them with the ward staff, where I know they will be very warmly recieved.

I do hope you are now on the way to a full recovery and wish you well for the future, and thanks once again for sharing your patient experience.


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Response from North Devon District Hospital

Dear Alan Thank you so much for taking the time to leave us this feedback. The surgical team were delighted to hear that you were pleased and we are all glad to know you are on the mend. It is really important that we get good and bad feedback so that we know when to celebrate and when to work harder. If you would be interested in getting more involved with helping us to improve services, please contact us and sign up as a member - 01271 349 168 Kind regards Katherine

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