"Emergency Gall Bladder removal Laporoscopic..."
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Paul Whiteman
Attended A&E at MRI on Sunday 27th April 14 at 6am The first time I've ever attended A&E in my life, but was feeling so weak and in pain having had three days of constant pain I was ready to face the A&E queue and 'war zone' the media had warned me about. However no queue, no hassle and I was sitting in front of a nurse in 5 minutes. Waited 30 minutes for a doctor to come look at me but was in a quiet side room. Admitted to ESTU over lunch time on Sunday, choice of beds and straight onto IV antibiotics and painkillers. Met the surgeons next day who explained the operation they were to carry out and explained how ill I had been upon my admittance to hospital. Started to feel better from the start and although surgery was more complicated than standard LC I felt better and better every day. Overall I was left with the impression: 1. that the ward staff cared, were well informed about patients history, and had a good hand over routine between shifts 2. the doctors were well informed of my condition using the data collected, blood tests etc. Face to face contact with doctors and surgeons was very limited but absolutely sufficient for purpose. 3. Generally the ward management seemed ok, although the floor only appeared to get a full clean every three days and was looking very grim by the time it was cleaned. 4. The discharge was handled promptly and some of the epic waits for pharmacy I had witnessed in the week did not apply to me, I was out and away just after lunch time. 5. I have not been in many hospitals and never before as a patient so comparison not that easy but with the limited resource of an older building and a city centre location I felt the experience was very acceptable as it was never going to be luxurious. I would like to convey my sincere thanks to the whole team of people who looked after me, including my surgeon. I did feel there was a genuine spirit of wanting to do their best which came across in the treatment I received and gave me increased confidence to face the situation I found myself in with this being my first experience of surgery and general anaesthetic. Thank you Paul Whiteman